Privacy Policy
Last Updated: March 27, 2022
This Privacy Policy sets out the privacy policy of Avon Health (“Avon Health”, “our”, “we” and “us”), any website maintained or operated by Avon Health (the “Website”), our mobile or other applications (the “Apps”) and all services that we offer (the “Offerings” together with the Website and the Apps, the “Services”) in connection with information, data, documentation, and any other materials relating to or about you (the “Content”), collected, stored, transmitted or maintained by Avon Health from or for you or in connection with the Services. This Privacy Policy covers any Content and other information transmitted by you or on your behalf to Avon Health in connection with the Services, whether such transmittal is made through the Website, the Mobile Apps, other electronic messaging or any other method.
As our business changes, this Privacy Policy will also change and Avon Health reserves the right to change this Privacy Policy at any time and without notice. If you use any of the Services, you should check our Website periodically for changes. Avon Health will use reasonable efforts to post a notice when changes are made, but may not always be able to post a notice. If you continue to use the Services, your continued use will represent your acceptance of any changes that we may make, whether or not we were able to post a notice about the changes.
This Privacy Policy does not cover any of your Content when it is in your possession, nor does this Privacy Policy cover your Content that may be displayed or visible on any device that you use to access the Services.
Data Collection and Usage
Avon Health collects only the types of Personal and Non-Personal Information described below that are necessary for our legitimate business purposes, and we maintain appropriate safeguards to ensure the security, integrity, and privacy of this information.
Avon Health will retain your Content, Personal Information, and Non-Personal Information for as long as you use the Services and until you ask for your Content to be deleted. While we will do our best to honor a request for deletion, we will also retain and use your Content as necessary to comply with legal, regulatory, and contractual obligations applicable to our operations, to resolve disputes, and to enforce our agreements. For example, regulations may require us to retain healthcare-related information for a specified period of time or if we are holding information on behalf of the healthcare organization where you receive services, then we may be required to comply with that organization’s information retention requirements.
Personal and Business Information
When you use the Services, we may collect what is generally called “personally identifiable information,” or “Personal Information,” which is information that specifically identifies you. Examples of Personal Information include name, email address, mailing address, phone number, date of birth, geographic area when any such information is linked to information that identifies a specific individual, gender, birthday, marital status, educational level, health history, and health records.
We may use the Content, Personal Information, and Non-Personal Information to (i) provide the Services to you, which includes providing the Content to your healthcare clinician or healthcare system or organization (ii) personalize your use of the Services, (iii) communicate with you and respond to your requests, and related activities, (v) develop and deliver more impactful analyses by aggregating with other data, (vi) conduct research, and (vii) improve or enhance the Services. In engaging in any of the described uses, we may de-identify your Content, Personal Information or Non-Personal Information. You have the ability to opt-out of receiving promotional communications by following the unsubscribe instructions contained in a promotional communication.
By submitting your Content to us and by using the Services, you consent to our use of your Content as described in this Privacy Policy.
Is Content or Personal Information Shared With Third Parties?
Avon Health does not sell your Content or Personal Information (whether or not de-identified) to any third parties, except as may be consented to or directed by you or as set forth in this Privacy Policy, or other terms governing use of the Services. If we use any subcontractors, each subcontractor that may access your Content will be contractually obligated to maintain the confidentiality and privacy of all Content accessed, used or stored.
Avon Health shares all of your Content, Personal Information, and Non-Personal Information with your healthcare clinician, healthcare system, or other organization sponsoring your access to the Services (the “Provider”). Through the Services, your Provider can view, send, and/or receive your Content and messages relating to or about you. Avon Health may also be required to maintain your Content and/or Personal Information for any period of time identified by your Sponsor.
We may release your Content when we believe release is appropriate to (i) comply with applicable laws; (ii) enforce an agreement with Avon Health; or (iii) protect the rights, property, or safety of Avon Health, our users, or others. A potential use may include exchanging Content, Personal Information, and/or Non-Personal Information with other companies and organizations for fraud protection.
We have industry reasonable security measures in place to help protect against the loss, misuse, and/or alteration of the data under our control. The security measures include system and network components, and application components. When the website is accessed using a compatible internet browser, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that the data are safe, secure, and available only to you.
Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, we do not and cannot absolutely guarantee the security of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted or required by law.
Communications from Avon Health
Users who have provided contact information may occasionally receive email or text updates, reminders, and/or information from Avon Health. In order to respect your privacy, we present the option to decline these types of communications.
Users who no longer wish to receive e-mail communications or other information from Avon Health may opt-out of receiving these communications by emailing us at using "unsubscribe" in the subject line or following the "unsubscribe" link in an email.
Users who no longer wish to receive e-mail communications or other information from Avon Health may opt-out of receiving these communications by emailing us at using "unsubscribe" in the subject line or following the "unsubscribe" link in an email.
Removal or Modification
If you would like us to remove and/or modify your Personal Information and/or Non-Personal Information from our system, you may make that request by sending an e-mail to If you request deletion of your account, we may retain some information in our records after deletion of your account, including but not limited to any information or records that we are legally obligated to retain and as explained earlier in this Privacy Policy. If you request modification of your information, we will review your request and determine if modification is required. Additionally, you may modify your own information by logging into your account. We will process your request within a reasonable time.
HIPAA Compliance
To the extent Avon Health and any of the Services are subject to any requirements of the Health Insurance Portability and Accountability Act and its implementing regulations, as all may be amended from time to time (“HIPAA”), we comply with those HIPAA requirements. We comply with HIPAA to the extent required.
Children’s Privacy
Except as set out in the Terms of Use, do not use or access any part of the Service if you are under 18 years of age. If you are a parent or guardian and discover that your child under 18 years of age has obtained an account on the Service, then you may alert us at, and we can take action to prevent access, unless you are complying with the Terms of Use to authorize use of the Service by a minor.
International Visitors
The Service is hosted in the United States and intended for use solely by individuals in the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing.
Links to Third-Party Websites
The Website contains links to other sites. Please be aware that Avon Health is not responsible for the privacy practices of any other website or the policies, content, and practices of other websites. To the extent you visit a third-party site accessible through this Website, we encourage you to read the privacy policies of each and every website as those third-party privacy policies govern the collection and use of information provided when visiting those sites. This Privacy Policy applies solely to information collected by the Services.
Changes to this Privacy Statement
From time to time, we may change the terms of this Privacy Policy. We will do so by posting updated text on the Website, and your continued use constitutes acceptance of those changes. To ensure that you are aware of current privacy practices, we recommend that you check this site periodically.
Contact Information
Any questions, comments or concerns regarding our Privacy Policy should be directed to the Privacy Officer by e-mailing such questions to